Returns + Refunds
R E T U R N S
If you're unhappy with your purchase, you have 28 days to return it back to us, just contact us at info@LittleNellJewellery.com to arrange this.
If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Sadly we're unable to refund any postage costs unless the item is faulty.
To complete your return, we require a receipt or proof of purchase.
R E F U N D
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
S A L E I T E M S
Only full priced items may be returned for a refund, unfortunately sale items cannot be refunded.
E X C H A N G E S
We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Little Nell c/o Workshop, 12 Fish Street, Shrewsbury, SY1 1UR
A D D R E S S
To return your product, you should mail it to: Little Nell c/o Workshop, 12 Fish Street, Shrewsbury, SY1 1UR
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless the item you received is faulty.